Privacy Policy

Information we handle

• Account and profile: your email address, authentication identifier, and the name you choose to display. If you sign in through Google, we receive the account details needed to authenticate you.
• Household and pet care: household and member details, pet names and photos, schedules, task activity, health records, medication information, notes, and images you choose to add.
• Messages and AI input: care instructions you type or dictate when you use the optional AI planning feature. Dictation also uses your device's microphone and speech recognition permissions.
• Notifications and purchases: notification preferences and device push tokens when notifications are enabled; subscription status and purchase identifiers needed to manage paid features.
• Technical information: information needed to operate and protect the service, such as app or device identifiers, service requests, SDK usage and diagnostic data, and approximate location inferred from IP addresses by sign-in providers for fraud prevention.

How we use it

We use this information to sign you in, save and sync pet care information, support household collaboration, send the reminders you enable, process AI planning requests you initiate, verify access to paid features, understand subscription performance, maintain service security, and respond to privacy or support requests.

PetTogether does not use your pet care information for targeted advertising.

Sharing and service providers

Information you add to a household is available to its authorized members. Invited members may see shared tasks, pet details, and health records according to the app's household features. Please choose carefully what you add and whom you invite.

We use Google Firebase for authentication, cloud data and image storage, push messaging, app protection, and AI requests. Google Sign-In may be used if you choose it. RevenueCat helps manage subscriptions and entitlements, while Apple or Google processes purchases through its app store. These providers receive information necessary for those services. We may also disclose information when required by law or to protect the service and its users.

Your choices

You can edit or remove many pet care items in the app, manage household membership, and turn notifications off in the app or device settings. You can also revoke camera, photos, microphone, and speech recognition permissions in your device settings; related features may then be unavailable.

For requests to access or delete account information, see the User Privacy Choices page. Signing out or uninstalling the app does not itself delete cloud data or cancel an active subscription.

Retention and security

We keep information while it is needed to provide the service and for legitimate operational or legal needs. When you delete an item in the app, its associated cloud data is removed through the app's deletion flow; copies in backups or records required for legal and billing purposes may remain for a limited period. A request to delete your account may require us to verify your identity and account or household ownership before removing data.

We use access controls and service provider security features to protect information. No online service can guarantee absolute security.

Contact and updates

For privacy questions or requests, email sunmingze20010302@gmail.com. Please include the email address associated with your account and describe your request; do not send passwords or sensitive pet health details. We may update this policy as the app changes and will post the new effective date here.