User Privacy Choices

Edit or remove pet care information

Use the app to update your family profile, pet details, tasks, medication plans, and health records. You can delete supported records from their detail screens. Changes to shared household information may also affect other members.

Manage household sharing

Review the people in your household in the app's Family area. Household owners can remove members; members can leave a household. Information shared with a household can be seen by its authorized members while they have access.

Control notifications and device permissions

Turn care notifications on or off in PetTogether's Family settings. On iPhone, open Settings → Apps → PetTogether to manage notifications, camera, photos, microphone, and speech recognition permissions. Device settings and labels may vary by iOS version.

Delete your account in the app

Open Family → Delete account and follow the confirmation and identity-verification steps. Household owners with other members must choose a new owner during this flow. This removes your account, personal profile, device notification tokens, and the subscription status stored by PetTogether. If you are the only member, the household and its stored photos are also deleted. If other members remain, shared care history remains available with your account identifiers removed; it is kept until a household member deletes the record or the household is deleted, with no automatic expiry. Text or photos you added may remain in these shared records, so remove any personal details before deleting your account.

Request access, correction, or account deletion

1. Email sunmingze20010302@gmail.com.
2. State whether you want a copy of your information, a correction, or deletion of your account and associated data.
3. Include the email address used for your PetTogether account so we can locate it. We may ask you to verify ownership before acting.

You can use this email request without reinstalling the app. If a household contains other members, some shared information may need to remain available to them or be handled with the household owner. We will explain any such limitation when responding to your request.

Manage subscriptions

Changing privacy settings or deleting an account does not automatically cancel a store subscription. On iPhone, open Settings → [your name] → Subscriptions. On Android, open Google Play → profile icon → Payments & subscriptions → Subscriptions to manage or cancel it.